Screen damage
Cracked or unresponsive screens. Repair suitability depends on the model, damage and parts availability.
A damaged screen or charging issue can put your watch out of action. Call with the model to check the service options available.
Walk-ins welcome · Parts and timing confirmed after assessment

Cracked or unresponsive screens. Repair suitability depends on the model, damage and parts availability.
A watch that needs unusually frequent charging may need a battery assessment or further diagnosis.
Problems with the charging puck, contacts or internal components can look similar. Bring your charger when possible.
Call with the exact model to confirm service and parts availability.
State the generation and case size for an Apple Watch SE or Series 8 rather than simply “Apple Watch.” Describe whether it boots, responds to touch or only works on the charger; displays and batteries must match the exact case.
Give the watch model, size and Classic designation if applicable. Bring its charging puck when charging is intermittent. A mismatched or damaged charger can produce symptoms that look like a watch battery problem.
A watch screen, battery and case seal are model-specific. Confirm the proposed part and any limitations on water resistance after service; opening and resealing a watch is not a promise that its original water-resistance rating will be restored.
Call first so the store can confirm whether service and parts are available for your watch. Display fitting, sealing and charging checks affect the schedule. An uncommon case size or a damaged enclosure may make replacement more practical than a repair.
Tell us the brand, model and size of your watch. Ask about repair cost, timing and any applicable service terms, including water resistance, before approving work.
No. Service depends on the model, condition, fault and available parts. Contact the store first.
Bring the watch and its charger for assessment. A charging problem does not always mean the battery needs replacement.
Compare the repair estimate with the watch’s age, condition and replacement price before deciding.
Visit 1709 North Shepherd Drive, Houston, TX 77008.
Walk in, ask a question, and explore your options.