Bring your device
Call first with the model. Bring the device charged, if possible, so we can review it.
Find a replacement phone or bring in a device you no longer use. We review its model, condition and eligibility before making an offer.

Bring an eligible phone for an in-store evaluation and ask our team about the current trade-in bonus.
Call first with the model. Bring the device charged, if possible, so we can review it.
We check its condition, function and eligibility, then explain any offer available.
Accept the offer, explore a trade-in or keep your device. You choose the next step.
Back up the files you want to keep. Once you accept an offer, remove personal accounts and erase your data before completing the sale or trade.
Ask the store about proof of ownership, financing restrictions, account locks and any documents needed for your device.
Phones are our main focus. You can also ask about eligible tablets, computers and gaming devices. Call first to check whether we are currently accepting your model.
The offer depends on the model, storage, condition, function, ownership status and current demand. An in-person inspection is needed before an offer is confirmed.
Back up your data and bring the device charged if possible. Be ready to confirm ownership. After accepting an offer, remove your accounts and erase personal data before completing the handover.
Tell us about financing, carrier restrictions and account locks before your visit. We need to review eligibility; acceptance is not guaranteed.
Visit 1709 North Shepherd Drive, Houston, TX 77008.
Walk in, ask a question, and explore your options.